Support between visits.
Clarity at every handoff.

For encounters covered by a signed chart-support scope, the 24-hour billing-ready handoff starts when complete records, required provider approvals and signature, and authorized access are available. We complete and verify the agreed EHR work and place the signed encounter in the practice's authorized billing queue within 24 elapsed hours. If we miss for a reason within our control, we credit 100% of that encounter's chart fee. Documented external blocks pause the deadline only for affected encounters.

When included in the signed chart-support scope, we hand off provider-reviewed, approved, and signed encounters to your practice's billing team. Your billing team handles claim submission and follow-up.

We help with agreed intake tasks, chart updates, encounter drafts, scheduling, and checking saved work. Your practice directs the work. You can also add an RN bundle covering four specific services.

$10 per completed existing-patient chart and $15 per completed new-patient chart with full intake, plus a one-time $500 EMR setup fee. Scope is agreed in writing before work begins.

$600 for the first month, then $1,000 per month for up to 20 authorized requests. One request is one patient and one service. Calls include preparation, up to two attempts, documentation, and provider handoff; a documented no-contact outcome counts. Unused requests do not roll over. New routine work pauses at 20 until a written change is signed.

Your licensed provider retains diagnosis, treatment, prescribing, orders, medical-necessity, coding selection, approval, and signature decisions. A licensed RN remains accountable for the RN’s own professional practice and documentation within the authorized nursing scope.

Book a 30-minute intro call or send practice details without patient information. We discuss your workflow, define the scope, and arrange the appropriate agreements and authorized system access before work starts.