HIPAA & security
Safeguards before patient work begins
A public website inquiry is for practice contact information only. The signed scope and Business Associate Agreement, authorized access, and secure communication come before any patient information.
We do not claim to be “HIPAA certified.” We define the work and safeguards in writing and verify them before live access.
How access is controlled
Practical gates and checks
01
A BAA before patient information
Sales inquiries contain business details only. No PHI is handled until the applicable agreement, BAA, access approvals, and secure channels are in place.
02
Authorized, limited access
The practice identifies the EHR, authorized sources, provider roles, and permitted workflow. Named, least-privilege access is used; shared provider accounts and MFA bypass are not accepted.
03
Approved technology
Any AI or automated feature that could process PHI requires written approval for that exact product, account, feature, purpose, access method, retention, vendor permission, and applicable downstream agreements.
04
Verified work and exceptions
Administrative results are checked against the authorized source and saved chart. Duplicate, conflicting, or incomplete requests pause for review; the provider receives the unresolved question.
Optional RN services
Nursing work follows the practice's protocols
Before RN work starts, the statement of work names the service start date, approved call channel, patient population, escalation contact and protocol, and exclusions. A licensed RN documents requests and routes clinical findings or questions to the provider. Lab calls convey provider-reviewed results and exact instructions; the RN does not independently interpret them.
Professional authority
Provider decisions stay with the practice
Your licensed provider retains diagnosis, treatment, prescribing, orders, medical-necessity, coding selection, approval, and signature decisions. Administrative staff enter only exact provider-supplied or approved information. An RN working within an authorized nursing scope documents findings, follows approved protocols, and escalates clinical questions to the provider. Claim submission, payer eligibility checks, payment posting, denial follow-up, and independent coding review are not part of the chart-support offer.
This service is not emergency coverage or continuous monitoring. No on-call coverage is included.
Get started
See whether Clinsynergy fits your practice
Ask about the written scope, BAA, access approvals, and RN protocols on an introductory call. Please do not send patient information through this site.
$10 per completed existing-patient chart, $15 per completed new-patient chart with full intake, and a one-time $500 EMR setup fee. The optional RN service bundle is $600 for the first month, then $1,000 per month for up to 20 authorized requests.
Written scope and BAA before any patient data flows · No on-call coverage